Development of an impressive Magento store is only the first step of successful business. Sustaining this developed portal for being an impeccable, error-free and up to date one is much more crucial for success.
Majority of our clients for whom we have developed the Magento store also procure support services from us. Now, considering the number of Magento stores and understanding market needs; here are we extending our support services to new clients with existing Magento stores as well.
We provide crucial support and maintenance services for your Magento eCommerce store to run swiftly and smoothly without any Outages. Our team of experts ensures that every support issue gets resolved to your utmost satisfaction.
Do you need an ecommerce website?
Do you need an ecommerce website?
Want to reach millions of customers through you website?
Contact us with your Magento Website Development requirements and we will make sure you are served in best possible way.
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WebAppMate has strong repo in the market for serving brilliant nature of Magento maintenance and support which are offered to overall ecommerce customers utilizing our best in industry services named as FQS (FLAMBOYANT QUALITY SUPPORT).
FQS contains of devoted Magento Resources who ensures that your online store will never close down. While utilizing FQS you need not to be concerned for your online business which will give you fulfillment that your business is supported with quality efforts, proficient resources and master's guidance.
It not just covers the issues and bugs of your online stores but additionally gives day by day business support to your Magento ecommerce Store.
PAYG | Small | Medium | Enteprise | |
24/7 Site Monitoring | ✖ | ✔ | ✔ | ✔ |
Hot Line - Instant Support Contact Number | ✖ | ✖ | ✖ | ✔ |
Back-end Development [Magento Admin Support] | ✖ | ✖ | ✔ | ✔ |
Front-end Development and Design | ✖ | ✖ | ✔ | ✔ |
Customer Support Portal Login | ✔ | ✔ | ✔ | ✔ |
Magento Product Support - Extension Installation | ✖ | ✔ | ✔ | ✔ |
Code Audit | ✖ | ✖ | ✔ | ✔ |
Training | ✖ | ✖ | ✖ | ✔ |
Email Support | ✔ | ✔ | ✔ | ✔ |
Extension Support and Enhacement | ✖ | ✖ | ✔ | ✔ |
Development/staging environment and code repository | ✖ | ✔ | ✔ | ✔ |
Dedicated Project Manager | ✖ | ✖ | ✔ | ✔ |
QA Team | ✖ | ✖ | ✔ | ✔ |
Security Patches Installation | ✖ | ✔ | ✔ | ✔ |
Magento Version Upgrades | ✖ | ✖ | ✔ | ✔ |
Backup Configuration | ✖ | ✖ | ✔ | ✔ |
Malware Scans and Investigations | ✖ | ✖ | ✔ | ✔ |
Anti-virus Scans and Investigations | ✖ | ✖ | ✔ | ✔ |
Response Time [Hours] | 12 | 8 | 4 | 6 |
Emergency Support Hours | ✖ | ✖ | 4 | 6 |
Response Time [Hours] | NA | 15 | 30 | 45 |
Unused Hours Expire Within | 7 Days | 30 Days | 30 Days | 30 Days |
Price | Contact US | Contact US | Contact US | Contact US |